Thursday, July 9, 2015

Half paisa-per-second Call Rate

On recharging Tk. 39 or Tk. 79 in any Robi prepaid number, you can enjoy the best possible call rate of the country!




Conditions

- This offer is applicable for local numbers only.
- This offer can be availed multiple times during the campaign duration.
- In case of multiple recharges, the longer validity will prevail.
- The special call rate will be activated instantly following the recharge.
- The Robi-Robi call rate of 0.5 paisa/sec will be from 12 midnight to 5 PM.
- During 5 PM to 12 midnight, the Robi-Robi call rate will be 1 paisa/sec.
- The Robi-Others call rate of 1 paisa/sec will be for 24 hours.
- The validities of the offer on Tk. 39 and Tk. 79 recharges are 7 and 30 days respectively (including the day of recharge).
- During the offer period, this special call rate will be applicable over the call rates of regular packages, Priyo, and FnF numbers.
- This special call rate is not applicable on Bonus Minutes, Bundle Minutes, and Emergency Balance. Bonus minutes, Bundle Minutes, and Emergency Balance will be consumed first.
- On Tk. 79 recharge, the validity of 79 MB of internet will be 30 days.
- Internet can be used for 24 hours.
- Other service rates (like SMS, MMS, etc.) will remain unchanged (as per the existing product proposition) during the campaign period.
- Jan-2015 New Acquisition, Jan-2015 Win-Back, and Hoot Hut Chomok 32 subscribers will not be able to enjoy this offer.
- Subscribers availing Tk. 28/58 Double Bonus Recharge Offer will also not be able to avail this offer during its respective validity period and vice-versa. Either offer’s validity needs to be expired to enjoy the other one.
- After the special tariff validity period, the previous offer/package will re-apply
- 1 second pulse is applicable.
- 3% Supplementary Duty (SD) + 15 % VAT on price inclusive of SD applicable for all the tariffs.
this is

Tuesday, October 21, 2014

GP Emergency Balance

Through Emergency Balance feature, customers will be able to initiate a new call after reaching zero/insufficient balance for emergency need with a validity of 30 days. Dial *1010*1# (Free of Charge) to get special Emergency Balance of BDT 10.View details of Emergency Balance feature.

Monday, October 13, 2014

BONUS: Enjoy up to 450% based on Daily Usage

Robi has come up with an exciting new offer for its prepaid subscribers. In this offer, prepaid subscribers will be given more than 450% bonus benefits based on their daily usage. To enjoy the offer subscriber needs to dial *8666*20# (FREE) for the registration and immediately after achieving the target for every slabs, subscriber will be given upto 450++ Bonus. Details are given below:


Offer Details

Every day for TK 10 usage, below bonuses will be given
- 3 minutes talk time
- 3 SMS 
- 3 MMS 

Every day for TK 15 usage, below bonuses will be given
- 5 minutes talk time
- 5 SMS 
- 5 MMS 

Every day for TK 20 usage, below bonuses will be given
- 10 minutes talk time
- 10 SMS 
- 10 MMS


Other Details



• Subscribers need to dial first the USSD code *8666*20# (FREE) to avail the offer.
• All prepaid subscribers will be eligible for the offer except Uddokta and Easyload
• Usage will be considered for the local voice calls and local SMS including VAT.
• To know the usage free dial *444*20# 
• Bonus minutes and SMS can be used in Robi-Robi numbers and MMS can be used in any numbers.
• Bonus validity will be 2 days. Bonus usage time 5 am to 5 Pm
• Bonus usage query: Minute: *222*3# SMS *222*11# MMS *222*13#. 
• Only FNF of Hoothaat Chomok 32 subscribers can avail the bonus mins.
• Nobanno 37 subscribers will be able to enjoy free mins only during 8am-5pm
• Subscriber will get all three slabs bonus once in a day
• One subscriber can get maximum 18 mins, 18 SMS and 18 MMS in a day.

Saturday, October 11, 2014

BONUS ON BOTH INCOMING AND OUTGOING CALLS!


It’s time to cheer once again! on this 9th anniversary of banglalink, enjoy bonus on both incoming and outgoing calls! get tk. 1 bonus for tk. 5 worth of outgoing calls, and tk. 1 bonus for 5 incoming calls, with just tk. 26 recharge!

Thursday, October 9, 2014

Robi Help

By Phone

- Robi subscribers can simply dial 123 to access our 24-hour helpline service.
- Alternatively, they can call 158 for our IVR-based complaint helpline.
- Non-Robi Subscribers can call 01819 400400 for general information.
- For more information regarding our helpline, visit our 123 - Helpline page.

By SMS

- SMS to 8123 (from your Robi number) – (TK 0.50 per SMS and 15% VAT applicable).

By fax

- Fax to +88 02 8832503, +88  01819234329 - 01819234333

By email

Send an Email directly to 123@robi.com.bd
Alternatively, use the Robi Shomadhan online care applicationOn

On Social Media

Our customer service representatives are on Facebook and Twitter to help solve your queries 24 hours a day.

In Person

Please visit our Store Locations page for information on your nearest Customer Care Center.
You can also use our SMS-based Store Locator service.