Tuesday, October 21, 2014

GP Emergency Balance

Through Emergency Balance feature, customers will be able to initiate a new call after reaching zero/insufficient balance for emergency need with a validity of 30 days. Dial *1010*1# (Free of Charge) to get special Emergency Balance of BDT 10.View details of Emergency Balance feature.

Monday, October 13, 2014

BONUS: Enjoy up to 450% based on Daily Usage

Robi has come up with an exciting new offer for its prepaid subscribers. In this offer, prepaid subscribers will be given more than 450% bonus benefits based on their daily usage. To enjoy the offer subscriber needs to dial *8666*20# (FREE) for the registration and immediately after achieving the target for every slabs, subscriber will be given upto 450++ Bonus. Details are given below:


Offer Details

Every day for TK 10 usage, below bonuses will be given
- 3 minutes talk time
- 3 SMS 
- 3 MMS 

Every day for TK 15 usage, below bonuses will be given
- 5 minutes talk time
- 5 SMS 
- 5 MMS 

Every day for TK 20 usage, below bonuses will be given
- 10 minutes talk time
- 10 SMS 
- 10 MMS


Other Details



• Subscribers need to dial first the USSD code *8666*20# (FREE) to avail the offer.
• All prepaid subscribers will be eligible for the offer except Uddokta and Easyload
• Usage will be considered for the local voice calls and local SMS including VAT.
• To know the usage free dial *444*20# 
• Bonus minutes and SMS can be used in Robi-Robi numbers and MMS can be used in any numbers.
• Bonus validity will be 2 days. Bonus usage time 5 am to 5 Pm
• Bonus usage query: Minute: *222*3# SMS *222*11# MMS *222*13#. 
• Only FNF of Hoothaat Chomok 32 subscribers can avail the bonus mins.
• Nobanno 37 subscribers will be able to enjoy free mins only during 8am-5pm
• Subscriber will get all three slabs bonus once in a day
• One subscriber can get maximum 18 mins, 18 SMS and 18 MMS in a day.

Saturday, October 11, 2014

BONUS ON BOTH INCOMING AND OUTGOING CALLS!


It’s time to cheer once again! on this 9th anniversary of banglalink, enjoy bonus on both incoming and outgoing calls! get tk. 1 bonus for tk. 5 worth of outgoing calls, and tk. 1 bonus for 5 incoming calls, with just tk. 26 recharge!

Thursday, October 9, 2014

Robi Help

By Phone

- Robi subscribers can simply dial 123 to access our 24-hour helpline service.
- Alternatively, they can call 158 for our IVR-based complaint helpline.
- Non-Robi Subscribers can call 01819 400400 for general information.
- For more information regarding our helpline, visit our 123 - Helpline page.

By SMS

- SMS to 8123 (from your Robi number) – (TK 0.50 per SMS and 15% VAT applicable).

By fax

- Fax to +88 02 8832503, +88  01819234329 - 01819234333

By email

Send an Email directly to 123@robi.com.bd
Alternatively, use the Robi Shomadhan online care applicationOn

On Social Media

Our customer service representatives are on Facebook and Twitter to help solve your queries 24 hours a day.

In Person

Please visit our Store Locations page for information on your nearest Customer Care Center.
You can also use our SMS-based Store Locator service.

Wednesday, October 8, 2014

Banglalink 1GB 3G Pack


Banglalink 3G Packages

The way we have reshaped the bangladesh telecom market and made mobile telephony affordable to everyone, in that same spirit we would like to reshape the mobile internet market by offering superior 3g experience at affordable data tariff plans to bring the service to every common bangladeshi. banglalink 3g provides value for money through the right experience. discover our affordable packs below.

promotional offer in banglalink 3g packs 

package name
suitable device
package price (tk)
pack volume
total volume after bonus
validity (in days)
activation code
deactivation code
what to do?
downloader
smartphone, tab
750
3 GB
6 GB
30
*5000*508#
*5000*3*3*3*2#
online gaming, streaming and downloads, torrents, watching movies (youtube, etc.)

banglalink 3g packs*all tariffs are limited time promotional offer.

package name
who can buy
package price (tk)
quota (volume)
validity (in days)
activation code
tester
prepaid, call & control
1
3 MB
1
*5000*518#
starter
prepaid, call & control
2.5
5 MB
1
*5000*513#
mini player
prepaid, call & control
15
40 MB
2
*5000*502#
player
prepaid, call & control, postpaid
30
75 MB
5
*5000*501#
explorer
prepaid, call & control
75
175 MB
15
*5000*517#
browser
prepaid, call & control, postpaid
99
250 MB
30
*5000*503#
super browser
prepaid, call & control, postpaid
200
600 MB
30
*5000*504#
cool rider
prepaid, call & control, postpaid
275
1 GB
30
*5000*511#
smart surfer
prepaid, call & control, postpaid
350
2 GB
30
*5000*506#
downloader
prepaid, call & control, postpaid
750
3 GB
30
*5000*508#
crazy downloader
prepaid, call & control, postpaid
950
5 GB
30
*5000*509#
mega downloader
prepaid, call & control, postpaid
1600
10 GB
30
*5000*510#
*all tariffs are limited time promotional offer.

3g pack balance check
to check balance, pre-paid and call & control subscribers can dial *222*3#.
to check balance, post-paid subscribers can type 3g and send sms to 121 or call 01911304121
terms & conditions
above mentioned data packages’ tariff plan will be valid till further notice.
subscribers will be able to enjoy the maximum speed of 1mbps.
the speed may vary subject to device compatibility, usage pattern and subscriber location, etc.
subscribers will be charged at tk 0.01/10 kb once the quota (volume) finish before pack expires.
to find consumed quota (volume), prepaid and call & control subscribers need to dial *222*3#
to find consumed quota (volume), postpaid subscribers need to type 3g and send sms to 121 or call 01911304121
data packs will have auto-renewal.
subscribers need to be within 3g coverage areas to enjoy the 3g speed.
15% vat applicable.
to know more, dial 77666 (free)
3g mixed bundle package
bundle price
minutes
3g data
sms
mms
validity
to purchase, dial
tk. 500
300
1 gb
200
200
30
*132*500#


all banglalink pre-paid and call & control customers can enjoy this offer. minutes and sms can be used 24 hours a day to any local operator. mms can be used 24 hours a day to banglalink numbers. in case of multiple bundle purchases, longer validity will be applicable. unused bundle will not carry forward on expiry of the validity. to check bundle balance customers need to dial *124*500#. 10 sec pulse will be applicable for all bundle minutes. vat applicable. this is a limited time offer. existing data packs in 2G existing pre-paid and call & control 2G data subscribers enrolled in the mentioned packages can also enjoy banglalink 3G internet as below:

package name
package details
package price (tk)
quota (volume)
validity (days)
activation code
p5
120 MB
100
120 MB
30
*5000*525#
p7
40 MB
20
40 MB
7
*5000*522#
p8
90 MB
50
90 MB
15
*5000*523#
p15
50 MB
55
50 MB
30
*5000*524#
*note: all items are subject to 15% vat in addition to the above mentioned charges.

Activate 3G on airtel

airtel existing SIM card is ready to use 3G, so any airtel subscriber can use 3G anytime if he/she is under 3G coverage and activated 3G services 
Activate 3G: 

1)  any 3G internet pack subscription will ensure your provision to 3G 
2)  Without activating any 3G internet pack if you want to activate 3G, write “START3G” and SMS send to 5000; You can de-activate your 3G services writing “STOP3G” in SMS and sending to 5000”

My Offer

  • Dial *222# (FREE) from your airtel number
  • Choose your offer from the following menu:
  • MAGIC BONUS
  • Recharge Bonus
  • Use & Win
  • Bundle Offer
  • My Internet Offer
  • You can also dial 22200 (FREE) and listen to your unique offers from the same menu.

Sunday, October 5, 2014

Robi Easy Menu

Dial: *140#

Joy Utshab Super Pack

Enjoy Taka 100 worth of Unilever bundle offer for all the newly activated Prepaid connection.

Tk 21 Recharge Bonus
Recharge Tk 21 and enjoy the following benefits each time!
a. Super Rates:
- 0.5p/sec to one Robi Priyo number during 24 hrs and with validity of 10 days
- 1p/sec to any local numbers during 24 hrs and with validity of 10 days
- 21p/SMS to any local numbers during 24 hrs and with validity of 10 days
b. Recharge Bonus:
- 21 Robi-Robi mins, to check dial *222*3# [usage time & validity : 00:00:00 hrs to 16:59:59 hrs, 2 days]
- 21 SMS for any operator usage, to check dial *222*12# [validity 2 days]
- 21 MMS, to check dial *222*13# [validity 2 days]
- 21 MB, to check dial *8444*88# [usage time & validity: 03:00:00 hrs to 20:59:59 hrs, 2 days]

c. Offer is applicable for Joy Utshab Default Pack and Joy Utshab Offnet Pack
d. After recharging Tk 21, customers will also get Tk 21 in main A/C for any purpose
e. Customer needs to add Priyo number once (Super FnF number) before recharging Tk 21
f. For any kind of package migration (from Joy Utshab Default Pack to Offnet Pack or Joy Utshab Offnet pack to Default Pack), customer needs to recharge TK 21 again to get Super Rates.

Pick a Plan
Switch your call-rates as you see fit! Any Joy Utshab subscriber can migrate to the Offnet Pack to enjoy greater savings on Offnet calls!

Joy Utshab Default Pack:
a. 14 paisa/10 sec to any local operator’s numbers for 24 hrs
b. 50 paisa/SMS to all local numbers
c. After new SIM activation, customer will get the above rates
d. International calls: International charge and pulse applicable

Joy Utshab Off-net pack:
a. 10 paisa/10 sec to more than 80 million other operator numbers (24hrs)
b. 20 paisa/10 sec to Robi-Robi numbers (24hrs)
c. 50 paisa/SMS to all local numbers

How to Switch Packages:
a. To migrate from Joy Utshab Default Pack to Joy Utshab Offnet Pack, dial *8999*22#
b. To migrate from Joy Utshab Offnet Pack to Joy Utshab Default Pack, dial *8999*23#

Eid Happiness on Your GP Mobile

During EID festival, GP will launch and promote a SMS combo pack of all lifestyle items and IVR based infotainment services GP showcase in 2666. The combo pack will contain Qurbani hat info & cleanliness, fashion, cooking tips, travel, social alerts and & WAP. IVR service will contain significance of EID-ul-Adha, cleanliness arrangement of EID-ul-Adha, Qurbani hat info, fashion news, recipe, travel Info (EID Vacation), EID wishes etc. Each day the customer will get one SMS content.

The Service will start on 28th Sep 2014 at 00:00 Hours. The promotional campaign will continue till 5th Oct 2014.

However, the services will be 24/7 regular live services from the launch date.
The service can be availed through the following mode: SMS & IVR.
Subscribers need to activate the SMS based services by doing the following:

Service Port
Service Name
Activation
Deactivation
MT Charge*
2666
Eid Lifestyle
START EID or *2666*1*1#
STOP EID
Tk 2/SMS per day (Excluding VAT)
*** No charge will be applicable for activation/deactivation through SMS to 2666.

IVR: To activate IVR based service subscriber need to dial 2666 followed by the key of desired service.
During the campaign period, from 28th Sep 2014 at 00:00 hours up to 5th Oct 2014, every 1000th subscriber to the EID SMS service of 2666 will be considered as a winner. This means that the subscriber number 1, 1001, 2001....etc will be the winners of this SMS campaign promotion. Selected subscriber will win “Blender Machine” worth of BDT 2000 during the campaign (10 Winners).

Winners will be contacted via SMS and calls from call centre of BTMV. The winner will get the confirmation SMS of winning from 002666 short code. Also, they will receive a call from 09678827676. After selecting the winners they the gifts will be sent through courier service.

Double Internet Offer

On this Eid all Grameenphone prepaid customers will get 200% internet volume bonus with every purchase of 250MB 3G package at BDT 99 only. To avail this offer, all you need to do is activate 250 MB 3G pack by dialing *500*9*1# and then SMS “D” to 8282 number. Get the 3G data pack and explore the world at your fingertips with the best 3G network with the widest 3G coverage in the country. Terms and Conditions: The price of 250MB 3G (at 512 kbps speed) internet package is BDT 99 and validity is 30 days

  • Offer applicable from October 2 to October 7, 2014 only Bonus data volume of 500 MB will be provided on October 15, 2014 Dial *567*2# (Free) to know used internet volume balance BDT 0.01/10KB will be charged for extra internet usage within validity period Speeds tiers refer to maximum ceiling of the respective speed tier and factors such as handset’s capacity, your location etc. 3G service can be used under 3G coverage areas only
  • To stop auto renewal, SMS OFF to 5000 (SMS charge not applicable) 15% VAT and auto renewal applicable

    Saturday, October 4, 2014

    Come back to Robi and enjoy 1GB data bonus

    Robi Prepaid, Postpaid and SME subscribers not using their SIMs at least 60 days or earlier (except Uddokta, Easy Load and Corporate) will eligible for this campaign.

    PREPAID AND SME
    Customer will get the following special benefit within 72 hours when they start using their Robi prepaid number. Silent customers can be reactivated with any outgoing call, SMS or any revenue generating activity in the silent SIM.


    Data Bonus
    Customers will get 1GB data divided over the period of 4 months with 7 days validity:
    - 1st 256 MB data will be given to customer instantly upon migrating to win back service class.
    - 2nd 256 MB data to be given on the 31st day of a customer’s migration to service class.
    - 3rd 256 MB data to be given on the 61st day of a customer’s migration to service class.
    - 4th 256 MB data to be given on the 91st day of a customer’s migration to service class.


    Customer can check data bonus by dialing *8444*88#.


    Special Tariff
    Prepaid/SME subscribers will also enjoy for the following special tariff benefits for the next 3 days
    Voice:
       - On-net tariff: 0.5p/Sec
       - Off-net tariff: 1p/Sec
    SMS:
       - On-net: 5p/SMS
       - Off-net: 50p/SMS


    To continue the special tariff benefit customers need to recharge exactly Tk 19 for which for will enjoy for next 11 days from the time of recharge as many times as possible during the campaign period.
    In case a prepaid Win-back customer doesn’t recharge Tk 19 they will enjoy 14 paisa/10 Sec voice tariff to any local operator. For SME subscribers (6paisa/10s to SME and 15paisa/10s to any local number).

    POSTPAID
    Postpaid win-back subscribers will enjoy below special tariff:


    Data Bonus
    Postpaid Customers will also get 1GB data with 7 days validity within 72 hours of their reactivation:

    - 1st 256 MB data will be given to customer upon reactivation to win-back rate plan
    - 2nd 256 MB data to be given on the 31st day of a customer’s activation to win-back rate plan
    - 3rd 256 MB data to be given on the 61st day of customer’s activation to win-back rate plan
    - 4th 256 MB data to be given on the 91st day of customer’s activation to win-back rate plan.


    Special Tariff
    Postpaid subscribers will also enjoy for the following special tariff
    Voice:
       - On-net tariff: 0.5p/Sec
       - Off-net tariff: 1p/Sec
    SMS:
       - On-net: 5p/SMS
       - Off-net: 50p/SMS
    No credit limit. Customers require to pay their existing bills (if any) & to visit Robi Walk in centre to activate their numbers.


    1. To check eligibility, customer can send free SMS from any Robi number in the following format:
    format


    2. If these subscribers migrate to any other tariff plan they will not get special tariff offer.


    3. VAT Applicable for all charges


    4. This offer will run until further notice.